Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kay s

Kay s

November 5, 2024

1  out of  5
rating by Kay s
"Absolutely not helpful. Have them for years and I can't wait to find someone new. Trying to get a hold of them is a joke. You can and get route to someone who doesn't know anything about the business. They aways say they have to contact another that will get back to me. Then they always email days later. I called so I want a call returned. Emailed the lady back, and I can sense she had an attitude. Lack of customer service and any connection. Not sure what happened to this place."
We responded:
"Kay. I am sorry to hear this. We appreciate and try to help all of our clients. Would you please email me with any concerns, I would be happy to help. Chris@ctagentchris.com"
Profile photo of Patricia Castil

Patricia Castil

October 25, 2024

5  out of  5
rating by Patricia Castil
"Best team to EVER EVER work with"
We responded:
"Thanks for the great review. We appreciate you!"
Profile photo of Deborah

Deborah

June 5, 2024

5  out of  5
rating by Deborah
"Had to see an agent in person, as I had multiple questions about an auto insurance quote and this office is closest to me. Here I had the good fortune to meet Mariely, who not only answered all of my questions, but went above and beyond to help me with a tough transition from out of state. She is an asset to this agency and to State Farm!"
We responded:
"Thanks for the great review Deborah. Mariely is an asset to our team and we are happy she was able to help you with your auto insurance quote. Thanks for being a loyal client. "
Profile photo of Josem

Josem

March 1, 2024

5  out of  5
rating by Josem
"Erick my best 5 star buddy...sorry I have to leave you, but you didn't lower my insurance you increased knowing that I don't have accidents, DUI, or bad driving record. You still my boy but not my state farm agent. If you could find me a better deal than what I got now, we could be in business again. Best Wishes for you. El Flecha."
We responded:
"Thank you for the review. Eric works very hard for his clients. We look forward to a chance to bring you back to our family soon."
Profile photo of myeshia brumell

myeshia brumell

February 21, 2024

5  out of  5
rating by myeshia brumell
"Chris and Eric were awesome and very informative it was a pleasure working with you both!"
We responded:
"Thanks for the review. It was great to meet you!"
Profile photo of shanika hernandez

shanika hernandez

February 2, 2024

5  out of  5
rating by shanika hernandez
"I never thought it was possible to be this happy with car insurance BUT Deanna made it possible. Very hard a dedicated worker."
We responded:
"Thank you for the review and for your patronage"
Profile photo of Mario Leonardi

Mario Leonardi

November 22, 2023

5  out of  5
rating by Mario Leonardi
"I recently reached out to State Farm for a quote regarding my new lease. My agent Stephanie was very helpful and attentive to all my needs. She was able to get me a quote in minutes and was able to make adjustments as needed. She always responded quickly and efficiently and made the process painless and straightforward. I would highly recommend😊"
We responded:
"Wonderful to hear. Thanks for the great review and for being part of our State Farm family!"
Profile photo of Jasmine Martin

Jasmine Martin

October 31, 2023

1  out of  5
rating by Jasmine Martin
"This agent was assigned to my policy. He doesn't do his job and has yet to respond to any correspondence."
We responded:
"I am sorry to receive this review. We definitely value our clients. I looked over the accounts and it looks like you have been working closely with Eric to resolve everything. If you need any further assistance, please contact the office anytime at 203-874-1212"
Profile photo of Nazi Berdzenishvili

Nazi Berdzenishvili

October 30, 2023

5  out of  5
rating by Nazi Berdzenishvili
"Special thanks to Stephanie for brilliant help❣️🌸"
We responded:
"Thank you for the kind review "
Profile photo of Blu Day

Blu Day

July 26, 2023

5  out of  5
rating by Blu Day
"I had been struggling to apply my father for life insurance as a lot of the applications from other insurances can be confusing. Thankfully, Deserae (agent) had helped us fill the application it was extremely easy/ fast. She was polite and provided the best customer service I've seen. Thank you would highly recommend!"
We responded:
"Thanks for the great review. We appreciate you in our State Farm family!"
Profile photo of jay foster

jay foster

June 27, 2023

5  out of  5
rating by jay foster
"This insurance company is absolutely marvelous. I have the pleasure of working with a employee by the name of Deseree Hernandez this employee should give lessons on what excellent customer service is..I was having issues with an accident that occurred and I told her about my problems and she was able to get to the root of all of my concerns. What a pleasure to have someone who honestly wants to help the customer."
We responded:
"Thanks for the great review. Deserae works hard to help all of her clients "
Profile photo of Victor Morales

Victor Morales

April 20, 2023

5  out of  5
rating by Victor Morales
"Deana was such a fantastic representative. She helped me so much and was very kind. She was also very patient with me, and I appreciated that very much. Thank you so much. I am overly satisfied with my experience."
We responded:
"Thank you for the review. Great to hear about Deanna. She works hard to help everyone!!"
Profile photo of Tracey Peterson

Tracey Peterson

April 13, 2023

1  out of  5
rating by Tracey Peterson
"TERRIBLE PAID MORE MONEY THAN NEEDED TO! Because the representative did not listen!"
We responded:
"Sorry to hear this. We have reached out again a few times. Please contact to office to discuss further. 203-874-1212"
Profile photo of Virginia Valdegas

Virginia Valdegas

April 11, 2023

5  out of  5
rating by Virginia Valdegas
"I deal with Deserae for my insurance from when I got a quote with her about a couple months ago.She is very professional in her work, very helpful and gets right back to you when needed. Thanks Deserae for all you do."
We responded:
"Thank you for the review. Deserae is a great asset to us. We appreciate your patronage "
Profile photo of Suzanne Marie

Suzanne Marie

March 15, 2023

5  out of  5
rating by Suzanne Marie
"I had a wonderful and easy experience with Deanna on the phone. I now have better car and renters insurance! Thanks, Deanna!!"
We responded:
"Thank you for the review! Deanna is great at helping and explaining car and renters insurance. Appreciate your patronage. "
Profile photo of Patricio Ramirez

Patricio Ramirez

March 1, 2023

5  out of  5
rating by Patricio Ramirez
"La persona que me atendió hoy fue muy amable y profesional me gusto el trato"
We responded:
"Thank you for the review !"
Profile photo of Mels J

Mels J

February 15, 2023

5  out of  5
rating by Mels J
"Deserae was super helpful and professional. She explained everything so well, and answered all my questions. I am happy with my new car and life insurance policy. It was an easy process and great prices. I will definitely recommend her to my friends and family."
We responded:
"Thank you for your business and for the wonderful review for Deserae. We are happy that you are content with your new car and life insurance policy! "
Profile photo of Maleska Salazar

Maleska Salazar

February 7, 2023

5  out of  5
rating by Maleska Salazar
"Such a great experience ! Desi helped me with finding a great policy for my car insurance. She was very understanding and so happy to help me.Totally would recommend people to get their auto insurance with State Farm!"
We responded:
"Thanks for the awesome review. Des works very hard to help people with their auto insurance. Glad to have you part of our State Farm family!"
Profile photo of Jose Huerta

Jose Huerta

November 14, 2022

5  out of  5
rating by Jose Huerta
"Amazing customer service, Deserae was great, she helped me out fast & easy. Highly recommend!"
We responded:
"Thank you very much for the review. We all do our best to help and be as efficient as possible."
Profile photo of Brianna Lynn

Brianna Lynn

November 8, 2022

5  out of  5
rating by Brianna Lynn
"Everyone was extremely helpful and quick with response. Deserae is always available for help and is truly very amazing"
We responded:
"Thanks for the review Brianna. We appreciate your business."
Profile photo of Aaron Faccento

Aaron Faccento

October 12, 2022

5  out of  5
rating by Aaron Faccento
"Excellent service, answered all of my questions. Very satisfied"
We responded:
"Thank you for the kind words."
Profile photo of Yolanda Maldonado

Yolanda Maldonado

October 11, 2022

5  out of  5
rating by Yolanda Maldonado
"Stephanie Almonte took care of us professionally, courteously and respectfully. Stephanie was so patient with us while finding the right auto insurance coverage for us. It was a pleasure to do business with her"
We responded:
"Thank you for the great review. Stephanie works hard to help people find the right auto insurance coverage. Appreciate your feedback."
Profile photo of Kim P.

Kim P.

October 2, 2022

5  out of  5
rating by Kim P.
"Deserae helped me find the BEST rate for my car I still can't believe it!! Her customer service was amazing and response time to my questions were efficient and made switching over to State Farm sooo easy!! 100% Recommended"
We responded:
"Great to hear. Thank you for the review."
Profile photo of Jorge Vargas

Jorge Vargas

September 30, 2022

5  out of  5
rating by Jorge Vargas
"Beyond speechless at the care and phenomenal work by insurance agent Des. Extremely consistent and attentive when it comes to your policy. Cannot recommend her enough, 5 stars isn't enough to judge my review."
We responded:
"Thank you for the outstanding review."
Profile photo of J G

J G

September 26, 2022

5  out of  5
rating by J G
"Eric was very attentive and helpful. He was willing to listen to what I wanted and provide me with the best options personalized to my requirements and it was a seamless experience. Really appreciative of his service!"
We responded:
"Thank you for the kind words. Appreciate the review."